It's boosting employee training, collaborating on new protocols with industry experts like Mandiant and Accenture and creating a cybersecurity office that reports directly to CEO Mike Sievert. T-Mobile has doubled down on fighting hackers, the company said in its July 22 statement. What's T-Mobile doing to protect against future data breaches? It also agreed to invest $150 million in improving its data security. T-Mobile offered two free years of McAfee's ID Theft Protection Service to anyone who believed they may have been a victim of the hack. If you had to spend time or money to recover from fraud or identity theft relating to the breach, you could be reimbursed up to $25,000, though you had to submit extensive documentation supporting your claim. A hacker has claimed at least partial responsibility for the T-Mobile data breach and has detailed the methods he used to get into the carrier’s servers. California residents were entitled to $100. Snap Image: David Paul Morris/Bloomberg via Getty Images T-Mobile confirmed hackers gained access to the telecom giant's systems in an announcement published Monday. What did T-Mobile offer customers affected by the data breach?Ĭurrent and former T-Mobile customers were eligible for a $25 cash payment, according to the settlement website. Most class members were notified of the proposed settlement by mail.įewer than 2 million class members filed a claim, according to Law.com, far lower than the average response rate given the number of people impacted. (You could confirm your status by emailing the settlement administrator or calling 83.) T-Mobile identified 76 million past and present customers in the US whose information was potentially compromised in the data breach, though the actual number may be even higher. We previously reported information from approximately 7.8 million current T-Mobile postpaid customer accounts that included first and last names, date of birth, SSN, and driver’s license/ID information was compromised. Who was eligible for money in the settlement? In March 2022, T-Mobile also fell prey to the hacker ring Lapsus$, which accessed employee accounts and attempted to find T-Mobile accounts associated with the FBI and the Department of Defense. "Instead, T-Mobile suffered one of the largest and most consequential data breaches in US history, compromising the sensitive personal information of over 75 million consumers," their complaint read. "Their security is awful."Īccording to plaintiffs in a class action lawsuit, T-Mobile should have better protected sensitive consumer data. "I was panicking because I had access to something big," Binns told The Wall Street Journal. John Binns, an American living in Turkey, eventually took responsibility for the breach, the fifth such attack on T-Mobile since 2015.
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